Bjilive Privacy Policy —
Your Data, Your Rights

When you use the bjilive website and related services, you share certain information with us. This Privacy Policy explains how that information is handled. By using bjilive, you agree to this policy.

We believe privacy is a fundamental right. That's why bjilive's Privacy Policy is written so you can clearly understand exactly what is — and isn't — being done with your information.

This policy applies to the bjilive.bet website, mobile app, and all other associated digital services. It does not apply to third-party websites or services.

Bjilive collects only the information that is necessary. No unnecessary data is ever collected. Below is a detailed breakdown of what types of information we gather.

Directly Provided Information:

• Full Name (at Registration)
• Mobile number and email address
• Date of birth (for age verification)
• Identity document details (during KYC verification)
• Payment information (mobile banking number)

Automatically collected information:

Bjilive uses your data only for specific, legitimate purposes. Misuse of data goes against everything bjilive stands for.

Primary purposes:

• Account Creation & Management: To properly set up and manage your profile
• Identity Verification: To Maintain a Safe Environment by Verifying Age and Identity
• Transaction processing: To process deposits and withdrawals accurately
• Fraud Prevention: Detecting Unusual Activity to Protect Your Account
• Customer Support: For fast and effective resolution of your issues
• Service Improvement: To Improve Your bjilive Experience

Secondary Purposes (Subject to Consent):

• Keeping You Informed About Relevant Promotions & Offers
• Sending updates about new features or services

Bjilive does not generally share your information with third parties. However, in certain specific circumstances, limited data may be shared with the parties listed below.

Limited sharing in the following cases:

• Payment processors: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the information needed to complete a transaction
• Technology Partners: Tech partners involved in platform operations handle data under binding confidentiality agreements
• Legal Authorities: Data may be disclosed in compliance with a court order or government directive
• Fraud prevention agencies: Limited data sharing with industry-recognized bodies to prevent organized fraud

Bjilive uses cookies to enhance your experience. Cookies are small text files stored in your browser. They do not harm your device.

You can manage cookies through your browser settings. Note that disabling essential cookies may cause some features to stop working properly.

Bjilive follows industry-leading standards to keep your data secure. Our security infrastructure is continuously updated.

Technical Safeguards:

• SSL/TLS Encryption: All data transmissions are secured with bank-grade 256-bit encryption
• Two-Factor Authentication (2FA): An extra layer of security at login
• Firewall Protection: Advanced firewall protection blocks unauthorized access
• Encrypted Storage: Stored data is kept in encrypted form
• Regular Security Audits: Periodic security audits conducted by third parties

Organizational Security:

• Only authorized personnel have access to your data
• All staff are bound by signed confidentiality agreements
• Data access logs are monitored on a regular basis

You have full control over your personal data at bjilive. We respect these rights and respond to all requests within 30 days of receipt.

To exercise these rights, email us at support@bjilive.bet or reach out through the Help Center.

Bjilive does not retain your data longer than necessary. Each type of information has a defined retention period.

• Account information: For as long as your account is active, and for up to 5 years after closure if required for legal purposes
• Transaction Records: Up to 7 years in compliance with financial regulations
• Support Conversations: 2 Years
• Log files: 1 year for security purposes
• Cookie Data: Up to 1 year from session (depending on type)

Once the retention period ends, data is securely deleted or anonymized.

Bjilive strictly prohibits use of its services by anyone under 18. We take extra care to protect the data of minors.

• Age is verified at the time of registration
• Additional verification may be requested in suspicious cases
• Any data found to belong to a minor is deleted immediately

Contact us for any questions, complaints, or requests to exercise your rights regarding this Privacy Policy.

Contact Methods:

• Email: support@bjilive.bet
• Live Chat: Available 24/7 on the Help Center page

Privacy requests are responded to within 30 days of receipt. Complex requests may take longer, but you will be informed accordingly.